Protecting your privacy is important to Urbasolar and, as an international company, we use your personal data in compliance with applicable data protection laws.
2.Purposes of processing personal data
3.Legal bases for processing
4.Your rights regarding your personal data
5.Disclosure of your personal data
6.Data transfer abroad
URBASOLAR is part of the Axpo Group, which consists of various companies, whose names appear in the current financial report of Axpo Holding AG. Insofar as Urbasolar is not responsible for the processing of your data and the terms «Urbasolar«, «we«, «us» or «our» are mentioned below, we refer to the urbasolar affiliate, as designated above, which is the controller of your data.
Our data protection officer looks forward to hearing from you and addressing yours concerns. For security reasons, Urbasolar may implement appropriate measures to verify your identity.
2. Purposes of processing personal data
When visiting this website, submitting a job application or in other instances, your personal data is collected, stored and processed. The data necessary to respond to your request or for the purposes of a contract or a legal obligation are indicated in the collection forms (in particular by asterisks). If you do not wish to provide the mandatory data, we will probably not be able to process your request or provide you with the relevant services. This processing includes in particular the following personal data and takes place in the following situations, for the purposes listed below:
2.1. Navigation on our site
2.1.1. Log data
When visiting our website, technical data is collected. This data includes your IP address or that of your Internet service provider, the home page (website from which you accessed our website), the type of browser, the operating system and platform, the pages visited under www.urbasolar.com, as well as the time and date of access (so-called «login data»). The data is automatically saved in log files for a period of one year. We process this login data in order to improve our website, in particular to analyse how visitors use this website. The data is also analysed for statistical purposes as well as for internal measures related to safety and quality improvement.
You can also block or delete cookies in your web browser. You can consult aboutcookies.org for more information. You can delete all cookies from your computer and set most browsers not to accept cookies. However, you may then have to manually adjust some settings each time you access a web page, which can lead to the degradation of some features.
2.1.3. Social plug-ins
This website contains social media plug-ins, such as the Facebook «Like» button. When you access the website, these modules automatically transfer your data (IP address, date and time of the visit, etc.) to the provider(s) of these modules (e.g. Facebook in the case of the «Like» button), regardless of whether you have interacted with them or are a member of this social network. These third-party providers, as data controllers, apply their own privacy policies, which we invite you to consult for more information:
2.1.4. Web analysis, tracking and marketing automation
Web analytics tools are used for the purpose of anonymous analysis of user data (connection data) to identify trends and enhance our online services. Therefore, the data is not only processed by Urbasolar, but also by the providers of these tools on behalf of Urbasolar. The providers process this information to analyze your use of the website, to generate reports on website activities and to provide additional services in connection with the website and internet usage. The contact details you have provided in the context of a business relationship may be automatically transferred to our contact database. Providers may also transmit this information to third parties under a legal obligation or when third parties process this data on behalf of suppliers. The IP address transmitted by your browser is not combined with other data processed by these respective providers (see conditions below).
2.1.5. Third-Party website links
2.1.6. Use of online services
When you contact us via the address email@example.com, we process your personal data in order to be able to provide you with the corresponding service satisfactorily.
2.2. Processing contact data
When we establish business relationships with suppliers, customers and partners, we process, analyse and store the personal data of their employees in order to conclude and manage contracts, and for planning, accounting and other related purposes. with the contract. Depending on the field of activity, we are also required to control the company concerned and its employees, for example through a validation process. In this case, we collect and process additional data, if necessary from third-party providers. We may also process this data to improve our customer strategy, customer satisfaction or customer relations (Customer/Supplier Relationship Management).
2.3.Data privacy in recruitment and job application processes
Persons in charge of the processing process the personal data of job applicants to carry out the recruitment process. Processing may also take place electronically. This is particularly the case when a candidate provides the documents of his application electronically, for example by email to the person in charge of recruitment. We process the personal data that you make available to us in the context of your application in order to carry out the recruitment process, insofar as this is necessary to examine your application file in connection with the position concerned and, if the recruitment is successful, to prepare the employment contract.
3. Legal bases for processing
Depending on the purpose, we process your data according to different legal bases. In particular, we may process personal data where necessary:
(b) for the pursuit of our legitimate interests (see examples below);
(d) to comply with legal obligations to which we would be subject, for example to respond to a request for disclosure of data received from a competent authority.
Legitimate interests include, for example:
(a) our customer support and business relationships (e.g. contact, communication with our business partners);
(b) advertising and marketing activities;
(c) opportunities to get to know users of our website and online services better;
(d) the improvement and development of our products and services (e.g. IT security related to the use of our website, the improvement of our online service offer);
(e) intra-group management involving data exchanges with other entities of the Axpo group.
In general, there is no obligation to provide us with personal data. However, we need to collect and process the personal data necessary to establish and execute an employment relationship with you or with a company for which you work. In addition, the processing of connection data and certain other technical data when using the Web website is necessary for the proper functioning of the latter. When you communicate with us, we must at least process the personal data that you transmit to us or that we transmit to you.
4. Your rights in connection with the processing of personal data
You have the following rights under applicable law in relation to the processing of your personal data:
Right of access: You have the right at any time to request information about the personal data we process about you free of charge. You can also request a copy of your personal data that is processed by us. In some cases, this right may be limited or excluded, including in cases of doubt about identity or when necessary to protect others.
Right to rectification : You have the right to request the rectification of inaccurate or incomplete personal data.
Right to erasure: You have the right to request the erasure of your personal data when it is no longer necessary for the intended purposes, for example when it is processed on the basis of your consent and you have withdrawn that consent, when an objection to the processing has been made or when the personal data has been processed unlawfully.
Right to restriction of processing : Under certain conditions, you have the right to request the limitation of the processing of your personal data , for example when you dispute the accuracy of your personal data.
Right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, insofar as the actual processing of the data took place with your consent or was necessary for the performance of a contract and the processing was carried out automatically.
Right to withdraw consent: Where the legal basis for the processing of your data is consent, you have the right to withdraw your previously given consent for the processing of your data at any time. Withdrawal of consent only applies for the future. Processing activities that have been carried out before this withdrawal on the basis of your consent are excluded from this right and remain lawful.
Right to object to processing: You have the right to object to processing at any time for reasons relating to your particular situation. A right to object to processing exists without reason, in particular for the processing of data in the context of direct marketing (e.g. newsletters).
To exercise your rights, please contact the Data Protection Officer (email: firstname.lastname@example.org)
Please note that these rights are not unlimited and are exercised in accordance with the conditions and limitations provided by the applicable regulations. If, in accordance with the regulations, we do not accede to your request, we will inform you of the reason for refusal.
Right of appeal: You have the right to lodge a complaint with the competent supervisory authority if you consider that your rights have not been respected when carrying out data processing. In France, you can refer the matter to the Commission Nationale de l’Informatique et de Libertés (CNIL), in particular on its website (https://www.cnil.fr/fr/plaintes).
5. Disclosure of your personal data
6. Data transfer abroad
The Axpo Group produces, trades and sells energy in Switzerland, Europe and the United States. Therefore, we may transfer your data to recipients of the Axpo Group outside your country of residence and possibly in a country that does not have an adequate level of data protection according to European legislation. If we transmit personal data to such a country, we are obliged to adequately ensure the protection of your personal data, for example through contracts with recipients, such as the European Commission’s Standard Contractual Clauses which you can consult here. (https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX:32021D0914&locale=fr)
7. Data retention
If an application procedure is successful, the data provided in this context may be stored for the purpose of processing the employment relationship in accordance with the legal provisions and, if necessary, to conclude the employment contract. If no employment contract is concluded with the applicant, the application documents are automatically deleted two years after notification of the rejection decision, insofar as there are no other justified interests contrary to erasure on the part of the data controller.
8. Data security
Updated version on february 04, 2022